Tag: SriLankan Cargo reinvents service delivery with strong customer focus

SriLankan Cargo, the air cargo division of SriLankan Airlines, recently unveiled its reinvented service delivery framework and website, with a strong focus on customer experience. The new service model of SriLankan Cargo classifies service delivery under Freshness Class, Wellness Class, Precious Class and Guardian Class to ensure consistent and premium care for customers and their […]